Banco 24 horas terá assistência em Libras

Banco24Horas terão assistência em Libras

Mais uma ação inclusiva estará disponível para os consumidores brasileiros. Agora, o Banco24Horas terá assistência em libras (Língua Brasileira de Sinais) nos seus caixas eletrônicos.

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A TecBan começou a planejar a novidade em maio e já está na fase de testes.

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De acordo com a empresa, totens com conexão 5G vão permitir que clientes sejam atendidos em libras através de uma videochamada. Por isso, os totens terão tablets com câmeras de alta resolução.

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A ideia é de que os clientes não precisem utilizar o próprio celular ou smartphone para conseguir o atendimento adequado.

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Assim, os totens podem agilizar os processos e até mesmo ajudar a resolver algumas das situações.

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Os testes estão sendo feitos no TechLab e contam com a participação de funcionários da TecBan (dona do Banco24Horas) com deficiência auditiva.

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Entre na matéria e confira qual data será lançado o novo projeto.

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