Saiba como corrigir este erro no consignado do Auxílio Brasil

Entenda como corrigir este erro no consignado do Auxílio Brasil

Usuários do aplicativo Caixa Tem estão relatando problemas na solicitação do novo empréstimo consignado do Auxílio Brasil, ao se depararam com a mensagem: “no momento você não consegue contratar o empréstimo consignado”.

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A Caixa Econômica Federal foi um dos 11 bancos autorizados pelo Ministério da Cidadania a oferecer o crédito.

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Devido ao elevado número de queixas, a Caixa Econômica Federal explicou em nota o que pode estar causando o erro.

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Uma das razões possíveis seriam problemas no cadastro do beneficiário, como informações cadastrais desatualizadas.

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Para resolver, é possível fazer as modificações necessárias diretamente no aplicativo, informando os dados solicitados.

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Será preciso ter em mãos um documento de identidade, como RG ou Carteira Nacional de Habilitação (CNH), que deverá ser anexado no processo de atualização do cadastro.

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É importante apontar também que os interessados no empréstimo consignado não podem estar com o CPF restrito ou com problemas na Receita Federal. Acesse o link abaixo e veja mais.

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